I won't attempt a book review but one concept I have to discuss is called The Curse of Knowledge. This is a concept that I have faced many times in my career. The premise is simple, people get too close to a concept, product or idea often times feel the need to share every piece of information they have gathered. This is quite obviously detrimental when selling almost any product or service. You don't need all the background information on why something is great, just tell me why it is great.
There are many other great learnings in this excellent and well researched book.
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